FREQUENTLY ASKED QUESTIONS

How to place an order?

You may visit our website at www.mgalikhaniinay.com to browse our product collection. You can click on an item you are interested in purchasing to know more about its details. If you wish to proceed with your purchase, you can press the “Add to Cart” or “Buy Now” button. Complete your order by Checking Out and completing your shipping details and payment method.

 

What payment options are available?

To provide you with various payment options, you may pay your orders through konek2CARD App, konek2Pay, and other bank transfers (BDO/Metrobank).

 

What shipping options are available?

Below are the shipping options available for your convenience:

LOCAL DELIVERY - For San Pablo, Laguna residents only. Mga Likha ni Inay’s own courier, store2Door, will process your delivery.

NATIONWIDE DELIVERY - For customers outside San Pablo, Laguna. Please check your email for the status of your delivery. Our partner courier will deliver your orders.

PICK UP – For customers who wish to personally pick up their orders from our store. Confirmation from our store personnel will be sent to your mobile number when your order is ready for pick up. You may also choose to avail of third-party services such as FoodPanda, Pabili, etc. for this option.

 

How long is the delivery time?

Due to the current limitations brought about by the ongoing COVID-19 pandemic, please expect some delay as our third-party couriers may be experiencing some difficulties in picking up and delivering your orders. However, we will try our best to deliver your orders in the timeframe below:

San Pablo, Laguna – Within the day after the order is placed and paid.

Metro Manila – 3 to 5 working days, with day 1 starting a day after the order is placed and paid.

Other parts of Luzon, Visayas, and Mindanao – 7 to 10 working days, with Day 1 starting a day after the order is placed and paid.